Frequently asked questions

Straight answers for cleaning business owners evaluating cleanScheduler.

Do I need a credit card to start the trial?

No. Every plan includes a 7-day free trial with no credit card required. You can explore quotes, scheduling, and invoicing before subscribing.

Can I switch plans later?

Yes. Upgrade or change plans anytime through Stripe billing. Feature gates in the app match the plan comparison on our pricing page.

What is the difference between platform billing and customer payments?

Your cleanScheduler subscription (Starter, Business, or Pro) is separate from payments you collect from your cleaning clients. Customer invoicing uses your own Stripe Connect account.

How does Zelle tracking work?

cleanScheduler does not connect directly to Zelle. When you link your business bank account, we help match Zelle and ACH deposits to open invoices during reconciliation.

Do you integrate with QuickBooks or payroll systems?

Business and Pro plans include payroll export reports with CSV layouts for generic use, ADP, Gusto, and QuickBooks. We do not sync live with accounting software today.

What happens when my trial ends?

If you subscribe, your workspace stays active. If not, access pauses until you subscribe. Owners can manage billing or delete the workspace from account settings.

Is cleanScheduler only for cleaning businesses?

Yes. We built the product specifically for residential and commercial cleaning companies — not generic field service.

How is my data protected?

We use HTTPS, access controls, and Postgres row-level security. See our Security & Trust page and Privacy Policy for full details.

Still have questions? Visit our contact page or talk to sales.